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Frequently Asked Questions
Welcome to our Help Centre. Here you'll find answers to the most commonly asked questions.
If you can't find what you're looking for, you can submit a support ticket and our team will get back to you as soon as possible.
You can request a quotation in two ways:
1. Contact your nearest Agrimark branch directly.
Find your closest branch here: https://www.agrimark.co.za/stores
2. Submit a quotation request online:
- Select “Quote Requests” under Topic of Enquiry.
- Choose your preferred branch under Select Branch.
- Complete your contact details.
- Enter your request in the Your Message field.
- Click Submit.
If you received a damaged, incorrect, or unwanted item:
- Go to Online Orders and open the order you want to return.
- Select Log a Return.
- Enter the quantity you would like to return per product.
- Select a reason for the return.
- Describe the problem and indicate your preferred outcome (refund, replacement, etc.).
- Attach a photo of the item (if applicable).
There are two easy ways to find products:
- Use the search bar at the top of the homepage to enter a product name, brand, or description.
- Browse products by selecting “All Departments” from the dropdown menu.
To check stock at a specific branch:
- Search for the product on the website.
- Open the product page.
- Click “Find in Store”.
- Select “Which stores have this in stock” to view branch availability and quantities.
To submit a request:
- Select “Donation Request and CSI Funding” under Topic of Enquiry.
- Choose your nearest branch.
- Complete your contact details.
- Attach all relevant supporting documents.
- Submit your request.
External vacancies are advertised periodically on relevant media platforms.
For branch-related enquiries or to submit your CV:
- Select “Vacancies/Jobs” under Topic of Enquiry.
- Choose the relevant branch.
- Complete your contact details.
- Enter your message.
- Attach your CV.
- Submit your enquiry.
To register your company as a supplier:
- Select “Vendor Listings (Supplier Products)” under Topic of Enquiry.
- Choose the relevant product category.
- Complete your contact details.
- Provide your company details in the Your Message field.
- Attach all required documentation.
- Submit your application.
Direct EFT payments are not supported.
You can pay securely at checkout using:
- Credit Card
- Instant EFT
For assistance with your Agrimark account:
- Contact Agrimark Financial Services directly at [email protected].
- Include your account number and relevant details in your email to ensure a prompt response.
You can request a quotation in two ways:
1. Contact your nearest Agrimark branch directly.
Find your closest branch here: https://www.agrimark.co.za/stores
2. Submit a product enquiry request online:
- Select “product query (in store products)” under Topic of Enquiry.
- Choose your preferred branch under Select Branch.
- Complete your contact details.
- Enter your request in the Your Message field.
- Click Submit.
